Technology at SNP

Always opening up opportunities to improve efficiency, connectivity and productivity, SNP embraces new technology to provide more proficient and adaptable services for our clients in all sectors. From intuitive apps to national safety, customer and security initiatives, our cutting edge approach is helping to revolutionise the industry. We seek to uncover issues and  target them through the innovative application of online communication, state-of-the-art equipment and new media. Technology also assists in the effective management of teams, reporting of issues and incidents, improved communications and better connection with customers.

Of course, while we harness the power of technology we have never forgotten the importance of the customer experience. SNP’s approach, which combines, real time technology with exemplary customer service, is what differentiates us in the market.

Cutting Edge Customer Service

We use GPRS technology for patrol verification, allowing us to provide real-time reporting on sites throughout NSW. Our workforce also uses sophisticated electronic surveillance, mobile devices and smart phone technology to report and manage graffiti and other incidents.

Modern Management and Training

SNP is always streamlining its internal processes to provide outstanding results for our clients. One of the most effective developments has been the introduction of our workforce management system, Microster. Our services staff clock on and off using techniques such as biometric clocks, IVR (Interactive Voice Response) and SMS in order to provide more accurate data and improve time management for teams.

Our industry-leading training facility at Sydney Airport has led us to deliver specialised training programs in countries such as Indonesia and Papua New Guinea, on invitation by the Australian Government. SNP also has a dedicated HR site to ensure employees remain up to date on the latest legislative and environmental information. By combining our high calibre workforce with powerful technological solutions, SNP Services aims to provide an unparalleled service for our clients across all sectors.


SNP is Australia's leading provider of integrated security solutions. We mitigate risk for our customers, staff and the wider community from our core value of safety. For over 90 years we have been committed to fostering the industry’s best internal and operational culture, investing heavily in innovation to ultimately enhance the customer experience. Whether you need front-line security, concierge services, site management or training, SNP’s experienced team will deliver the unexpected. We have a depth of expertise in a range of sectors including Transport & Infrastructure, Aviation, Government, Tertiary Education, Health and Banking & Finance. With security in our DNA and on ground support in every capital city, we form partnerships that deliver now and into the future.