We recently received an uplifting compliment from a member of the community about one of our guards.
“I noticed the security guard, who was standing by the entrance, walk over to a woman who looked like she was sleeping rough and possibly homeless. They had a brief conversation, and the guard politely asked the woman to move along.
I then overheard the woman say “anything that’s not spicy”. The guard walked over to the counter, ordered a meal, paid with his own money, and gave it to the woman.
I was so moved by this gesture, it almost brought me to tears. Later, I saw the guard opening the bin and door for another customer, chatting to him briefly.
As I left, I went up to him and introduced myself, and he said his name was Mohamad.
I rarely write emails like this, but I was so impressed by Mohamad and his generosity that I needed to contact you to let you know. He is an excellent ambassador for your business and I hope he is recognised for going above and beyond.”
Thank you for demonstrating a level of service and compassion beyond the call of duty, Mohamad.